Hotel Villa Mercedes Palenque - Palenque
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Hotel Villa Mercedes Palenque
No. of rooms
74
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Playground
We speak
ES
9.0/10
No. of rooms
74
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Playground
We speak
ES
9.0/10
Set in tropical gardens in Palenque, this hotel has 2 outdoor pools and a Mayan-style spa. Located in a collection of charming thatched buildings, rooms feature satellite TV and a private bathroom.
The restaurant at the Hotel Villa Mercedes Palenque serves traditional Mexican food. There is also a poolside bar with a terrace, loungers and hammocks.
Palenque Airport is just 15 minutes’ drive from the hotel, which also offers babysitting services.
The hotel day starts from hour 15:00 and ends at 12:00.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Double Room with Two Double Beds. This air-conditioned room comes with 2 double beds or 1 king-size bed and features pool or garden views. It includes 31-inch plasma cable TV, a safe, telephone and a private bathroom with rain shower and free toiletries. ;
King Room. Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a coffee machine, a safe deposit box as well as garden views. The unit offers 1 bed. ;
Superior King Room. Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a minibar, a coffee machine as well as lake views. The unit has 1 bed. ;
Superior Double Room. Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a minibar, a coffee machine as well as lake views. The unit has 2 beds. ;
Double Room - Disability Access. Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a coffee machine, a wardrobe as well as garden views. The unit offers 2 beds. ;
Deluxe King Suite. The unit has 1 bed.
Open-air bath
Accessible parking
Infinity pool
Sun terrace
Full body massage
Airport shuttle (additional charge)
Linens, towels and laundry washed in accordance with local authority guidelines
Shuttle service (additional charge)
Fax/photocopyingadditional charge
Guest accommodation is disinfected between stays
Process in place to check health of guests
Non-smoking rooms
Spa and wellness centreadditional charge
Safety deposit box
Luggage storage
Breakfast takeaway containers
Property is cleaned by professional cleaning companies
Staff follow all safety protocols as directed by local authorities
24-hour security
CCTV in common areas
Express check-in/check-out
Hand sanitizer in guest accommodation and key areas
Wheelchair accessible
Invoice provided
Smoke alarms
Free parking
Fire extinguishers
Physical distancing in dining areas
Massageadditional charge
Coffee house on site
Family rooms
Sun umbrellas
Access to health care professionals
Designated smoking area
Kid-friendly buffet
Internet services
Guests have the option to cancel any cleaning services for their accommodation during their stay
Kids' mealsadditional charge
Airport shuttle
Fitness
Laundryadditional charge
Concierge service
Fitness centre
Back massage
Heating
Restaurant
Wine/champagneadditional charge
Private parking
Facilities for disabled guests
Toilet with grab rails
Delivered food is securely covered
Room service
Use of cleaning chemicals that are effective against Coronavirus
Parking
Shared stationery such as printed menus, magazines, pens, and paper removed
Spa facilities
Fruitsadditional charge
First aid kit available
Air conditioning
Foot massage
CCTV outside property
All plates, cutlery, glasses and other tableware have been sanitized
Guest accommodation sealed after cleaning
Indoor play area
Outdoor pool
Cashless payment available
Food can be delivered to guest accommodation
Breakfast in the room
Meeting/banquet facilitiesadditional charge
Outdoor pool (all year)
Shuttle service
Walking toursadditional charge
Daily housekeeping
Non-smoking throughout
Board games/puzzles
Sun loungers or beach chairs
24-hour front desk
Garden
Spa lounge/relaxation area
Airport pick upadditional charge
Couples massage
Outdoor furniture
Business centreadditional charge
WiFi
Tour desk
Contactless check-in/check-out
Packed lunches
Pets allowed
Pool bar
Grocery deliveriesadditional charge
Swimming pool
Public Bath
Ironing serviceadditional charge
Trouser pressadditional charge
Bar
Airport drop offadditional charge
Raised toilet
Security alarm
Free WiFi
Babysitting/child servicesadditional charge
Physical distancing rules followed
